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Employment Opportunities > Operations Manager

Operations Manager

Reports to: Executive Director of Operations

Position Type: Full-time, 12-month, Exempt

Salary: $68,640 per annum

Deadline: Open until filled

Position Summary

The Operations Manager provides leadership in enhancing the Menlo College campus experience while supporting revenue generation through campus facility rentals. This position provides leadership in planning, directing, and evaluating events and programs with and for Menlo College students, faculty, and staff, as well as external constituencies. Additionally, the role includes serving as the lead for the summer internship housing program. The ideal candidate will have a strong background in customer service and administration, excellent organizational and communication skills, exceptional team-building skills, and a drive to innovate to implement efficient, effective processes.

Key Responsibilities

Event Coordination
  • Oversee the planning and execution of on-campus events in collaboration with Menlo College students, faculty, and staff.
  • Coordinate with internal departments such as security, parking, dining, IT, housing, and facilities to meet event-specific requirements.
  • Ensure event spaces are properly cleaned, maintained, and repaired in collaboration with the facilities team.
  • Direct campus signage production, display, and storage and ensure effective signage strategy and systems are maintained.
  • Maintain an inventory of event equipment and supplies for use by both internal and external clients.
  • Manage bookings for athletic facility rentals and short-term classroom, auditorium, and event space rentals.
  • Collaborate with the Executive Director of Operations to assist with larger off-campus event rentals.
  • Facilitate events hosted by the President’s Office to ensure seamless execution.
Staff Supervision and Development
  • Recruit, train, and supervise student workers and professional staff, ensuring excellent service and operational support for all events.
  • Develop and implement a comprehensive training program to enhance the performance management of the student workforce.
  • In cooperation with the Athletics Department, manage a volunteer program, allowing students to earn SERV hours by assisting with campus events. 
Summer Programs
  • Provide strategic oversight for all summer conference and internship housing programs, ensuring financial success, operational efficiency, and an excellent participant experience.
  • Lead a team of student workers to execute conference logistics, including linens, keys, signage, classrooms, dining, and event setup and teardown. Serve as the primary point of contact for residents participating in the internship housing program, accommodating approximately 350 individuals during the summer of 2026.
Marketing and Branding
  • Develop and execute a marketing and branding strategy and oversee social media presence for Menlo College Conference Services.
Financial Administration
  •  Manage payment processing and financial tracking for all conference services activities.
  • Assist with budget development, revenue forecasting, invoicing, and financial reconciliation for the department, in cooperation with the ED of Operations.

Other duties as assigned

Qualifications

  • Bachelor’s degree, Master’s degree preferred. Equivalent experience considered.
  • Minimum of 3-5 years of progressively responsible experience in event management, conference services, or a related field, with at least 1-2 years in a supervisory or managerial role.
  • Successful experience building, managing, and developing teams. Proven ability to manage complex projects and competing priorities. Exceptional attention to detail, with strong written and verbal communication skills.
  • Outstanding customer service abilities.
  • Proficiency in Microsoft Office Suite, with the ability to quickly learn and teach new technologies.
  • Demonstrated cultural competence and ability to work effectively with diverse populations.
  • Personal integrity, emotional intelligence, and a sense of humor.
  • A commitment to the mission and values of Menlo College.

About Menlo College

Menlo College is a tight-knit community of exceptional, involved people. Faculty members teach and mentor from their perspectives as scholars, entrepreneurs, managers, and community leaders. A non-profit, four-year school with two graduate programs, Menlo College attracts students from all over the world, young adults who are committed to learning, playing intercollegiate sports, starting and leading organizations, and volunteering in the community. In support of experiential learning, all business majors at Menlo College are required to complete a 6-unit internship prior to graduation. Psychology majors are also strongly encouraged to complete a for-credit internship. The Menlo College Internship Program is designed to help students apply the knowledge and skills they gain in the classroom to professional settings. Menlo’s internship program was deemed the most innovative in the state of California in 2019.


Athletics features prominently at Menlo, with more than 50% of students participating as varsity athletes, and yet more students engaged in athletics through club, intramural, and recreation sports. The Department of Athletics strives to complement the Menlo College experience by developing future leaders through its intercollegiate athletics program. Talented and driven coaching and support staff recruit student-athletes who display leadership skills, strong character, a commitment to academics and a high level of athletic skill. With quality programs, the department is a source of pride for the College and the surrounding community; in the most recently-completed full season, we recorded six team conference titles, two national team titles, nine individual national championships, and 21 All-Conference awardees — the best year in the College’s 96-year history. We expect better years to still be ahead.


Athletics at Menlo College reflects our commitment to providing an equitable, supportive and diverse environment that will teach student-athletes to compete with integrity and sportsmanship, act responsibly and take on leadership roles on their teams, in the classroom, on the College campus and in the community.


The campus is located 30 miles south of San Francisco, in the heart of Silicon Valley – one of the world’s most entrepreneurial and innovative locations. Silicon Valley is renowned as an innovation incubator overflowing with opportunities for experience-based learning.
 In recognition of the quality of Menlo’s program, the College was named “Best in the West” by The Princeton Review in their most recent ratings, a recognition that has been earned for more than ten uninterrupted years. AffordableCollegesOnline.org (AC Online) brought additional recognition to the quality of the Menlo College experience when they named Menlo as one of the 4-year colleges in California with the best lifetime return on investment (ROI). For more about Menlo College, please visit www.menlo.edu.

Application Process

Please apply with a cover letter and current resume. Submission of all application materials in an electronic format is highly encouraged. Applications will be reviewed on a rolling basis until the position is filled. Please email materials to: 

Menlo College

Attn: Human Resources Department

1000 El Camino Real, Atherton, CA 94027-4301

Or via email to hr@menlo.edu

Menlo College is an Equal Opportunity Employer with a strong commitment to diversity. All prospective Menlo College employees are required to satisfy a background check, as well as clearance annually for the operation of a motor vehicle on behalf of Menlo College.