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Life at Menlo > Health & Wellness

Health and Wellness Resources

Your well-being is our priority. Menlo College offers a range of health and wellness resources to support students, faculty, and staff in staying healthy and thriving during their time on campus.

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Health Resources

Health Insurance

All full-time students registered and attending classes at Menlo College during the 2024–2025 academic year are required to have health insurance coverage.

Students who have other health insurance—such as coverage under a parent’s or employer’s plan—and did not wish to enroll in the Menlo College-sponsored Student Health Insurance Plan (SHIP) were required to submit a waiver application. International students are REQUIRED to purchase the school-sponsored health insurance.

Information on eligibility, insurance networks, downloading your ID card, and the plan overview is available here.

Students who did not submit a waiver were automatically enrolled in SHIP and charged the associated fee.

Waiver Deadlines for 2024–25

Fall Semester
Opened: June 18, 2024
Closed: September 9, 2024

Spring Semester
Opened: December 4, 2024
Closed: January 27, 2025

More details about the Menlo College Student Health Insurance Plan are available at menlo.mycare26.com.

For eligibility and enrollment questions, contact (800) 537-1777.
For benefits-related questions, call Aetna Customer Service at (855) 236-2138.

For the 2025–2026 Academic Year

Effective August 1, 2025, Menlo College will no longer offer a health insurance plan for domestic students. While insurance coverage will not be required, domestic students are strongly encouraged to have health insurance and to understand their coverage options in the local area. TimelyCare will remain available to all students, providing telehealth and mental health services.

Note for Student-Athletes: Health insurance will still be required and verified. Specific coverage requirements may apply—please consult the Athletics Office for guidance.

International students will remain required to purchase the school’s health insurance plan. Additional information will be available in May 2025.

Any remaining questions can be directed to: ashley.brankovich@menlo.edu.

Health Care Resources

Staying healthy is an important part of being successful in college. To help you find medical care when you need it, we have provided the following list of health care resources.

As a Menlo student, you should establish a relationship with an internal medicine physician. Your primary care doctor will be your main point of contact for working with the health care system while you are here at Menlo.

For more information about why you need a primary care doctor and how to find one, click here.

Local Health Care Options:

  • Menlo Medical Clinic (Primary Care)
    1300 Crane St., Menlo Park, CA | 650-498-650
    0Accepts Menlo College Student Insurance
  • Palo Alto Medical Foundation
    795 El Camino Real, Palo Alto, CA | 650-853-295
    9Walk-in appointments available
  • Walgreens Pharmacy
    643 Santa Cruz Ave., Menlo Park, CA | 650-321-222
    7Accepts most insurance plans

For emergency care, Stanford Hospital, Sequoia Hospital, and Kaiser Permanente Redwood City (Kaiser only) are nearby. Urgent care services are also available at Palo Alto Medical Foundation and Stanford Express Care.

Mental Health Services

TimelyCare – 24/7 Mental Health and Medical Support

Students can access immediate Talk Now support or schedule teletherapy appointments through TimelyCare using their Menlo email address. TimelyCare also offers on-demand and scheduled telehealth services, providing access to medical providers 24/7 for a wide range of common conditions, including:

  • Cold and flu
  • Sinus infections
  • Allergies
  • Pink eye

With TimelyCare, you can receive prompt and convenient care whenever you need it.

Mental Health Counselor On Campus

In addition to the TimelyCare app, Menlo College students have access to on-campus mental health services, including support from a counselor in the Student Affairs Office. Students can make counseling appointments with our on-site mental health counselor on weekdays during the school year by emailing vannesa.jimenez@menlo.edu or calling (650) 543-3850 ext. 3850 (Please leave your name and contact number).

The counselor’s office is conveniently located next to the Student Affairs Office.

Wellness Resources

Basic Needs Pantry: The Oak Shack

Menlo College’s Oak Shack pantry, in partnership with Second Harvest of Silicon Valley, provides free food and essential items to students, faculty, and staff. The pantry receives fresh food donations every week and is open for all to access.

Menlo College Campus Meditation Room

Located in the Student Union for meditation, yoga, or any relaxation you might need.

Menlo Fitness Center

The Menlo Fitness Center is a co-educational fitness space that is located in close proximity to the residence halls. The center, open to all Menlo students and staff, contains exercise equipment that is designed to provide individuals with a total body workout.

Additional Resources

Alcohol Addiction Resources
Confidential help available 24/7
at 1-800-839-1686.

 

Rape Trauma Service

Provides 24-hour crisis counseling, outreach and advocacy services for survivors of sexual assault, their families and friends.

CORA
Support for those affected by intimate partner abuse.

 

LGBTQ+ Support
The Trevor Project crisis line for LGBTQ+ youth.

STI/HIV Testing

Appointments by drop-in only.

 

Menlo College COVID-19 Response

For information and updates about our policy in regards to COVID-19.