Your health is important to us.

We’ve compiled a list of information and wellness resources to help you stay healthy.

Health Insurance

Any full-time student who is registered and attending classes at Menlo College is required to have health insurance coverage.

If you have other health insurance, such as coverage under your parent’s or employer’s insurance plan and you do not wish to enroll in the Menlo College sponsored Student Health Insurance Plan (SHIP), you must submit a waiver application. Each student will receive emails from AHP to set up an account. Once the account is created, a student may waive in or opt out of the plan. Also, once an account has been created, you may then login here.

Travel insurance will not be accepted. Travel insurance plans are not adequate and will not meet waiver standards. Additionally, international students will be REQUIRED to purchase the school health insurance.

Eligibility, insurance network, downloading ID card, and plan overview can be found here.

You will be automatically enrolled in SHIP and charged unless you provide proof of comparable coverage and submit a waiver by the waiver deadline.

Waiver Deadlines for 2024-25

Fall Semester
Opens: June 18
Closes: September 9

Spring Semester
Opens: December 4
Closes: January 27

If you do not have other health insurance or would like to be enrolled in the Menlo College-sponsored SHIP, you can also self-enroll through the waiver portal by opting into SHIP. The advantage of self-enrolling is that you will not have to wait for the waiver deadline date to have active SHIP coverage. Each student will receive emails from AHP to set up an account, once the account is created, a student may enroll in the plan.

In order to submit the insurance waiver, you must have access to your Menlo College email account. If you have not set your Menlo password or accessed your campus email account, please contact helpdesk@menlo.edu.

For more information about the Menlo College Student Health Insurance Plan, please visit menlo.mycare26.com. For eligibility and enrollment questions, please call (800) 537-1777. For benefits questions, please contact Aetna customer service by calling (855) 236-2138.

Any requests to appeal a waiver denial must be emailed to ashley.brankovich@menlo.edu by September 9, 2024 to be considered. In order to be considered for a waiver appeal, you must send the denial letter along with a picture of your primary insurance card. If you have additional questions that can not be answered with the supplied information, you may email ashley.brankovich@menlo.edu

Health Care in the Area

Staying healthy is an important part of being successful in college. To help you find medical care when you need it, we have provided the following list of health care resources.

As a Menlo student, you should establish a relationship with an internal medicine physician. Your primary care doctor will be your main point of contact for working with the health care system while you are here at Menlo.

For more information about why you need a primary care doctor and how to find one, click here.

Local Health Care Options

Menlo Medical Clinic

You may want to establish a relationship with a primary care physician at the Menlo Medical Clinic, a local clinic that accepts the Menlo College Student Insurance. Menlo Medical Clinic is located just a few blocks from campus at 1300 Crane Street, between Valparaiso Avenue and Santa Cruz Avenue.

To make an appointment, call 650-498-6500. When you call, indicate that you are a new patient seeking a primary care physician or if you would like to schedule a walk-in appointment.

If you are not using the Menlo College Student Insurance, make sure that the clinic accepts your insurance when you make your appointment. You can view a list of accepted insurance companies in the Office of Student Affairs or on the Menlo Medical Clinic website.

Contact:
Menlo Medical Clinic
1300 Crane Street
Menlo Park, CA 94025
650-498-6500 phone

Palo Alto Medical Foundation

Another nearby clinic option is the Palo Alto Medical Foundation, located two miles from campus near Stanford University. Walk-in appointments are available. They accept most PPOs and many HMOs. For a complete listing of accepted insurance providers, please visit their website.

Contact:
Palo Alto Medical Foundation
795 El Camino Real
Palo Alto, CA 94301
650-853-2959 phone

Walgreens

The nearest pharmacy is Walgreens in Menlo Park, just a few blocks from campus. They accept most insurance plans.

With Menlo College Student Insurance, be prepared to pay a co-pay for the prescription.

Contact:
Walgreens Pharmacy
643 Santa Cruz Avenue
Menlo Park, CA
(nearest cross street: Chestnut)
650-321-2227 phone

Kaiser Permanente

Only Kaiser-insured patients may go here. Kaiser does not accept SHIP.

Contact:
Kaiser Permanente Facility
1100 Veterans Blvd.
Redwood City, CA 94063
650-299-2000 phone

Should I Go to Urgent Care or the Emergency Room?

Closest Emergency Rooms

Closest Urgent Cares

If you have questions regarding your insurance or finding a local physician, we will be happy to assist you. Please call 650-543-3701 or stop by the Office of Student Affairs in the Administration Building.

TimelyCare

Menlo College has teamed up with TimelyCare, the leading virtual health and well-being solution in higher education, to offer students free and equitable access to mental health support through the TimelyCare platform. Click the link above for further access instructions.

Menlo College Campus Meditation Room

Located in the Student Union for meditation, yoga, or any relaxation you might need.

Menlo Fitness Center

The Menlo Fitness Center is a co-educational fitness space that is located in close proximity to the residence halls. The center, open to all Menlo students and staff, contains exercise equipment that is designed to provide individuals with a total body workout.

Additional Resources

For information and updates about our policy in regards to COVID-19, please click here.